Bob McMahon

Article ID: SOP-CLIN-001Audience: All Support AgentsProduct: Spring Health Core MatchingScope: Applicable to all members regardless of employer.1. The Clinical Assessment (The "Why")The Match: Spri...

Article ID: SOP-CLIN-001Audience: All Support AgentsProduct: Spring Health Core MatchingScope: Applicable to all members regardless of employer.1. The Clinical Assessment (The "Why")The Match: Spri...

To ensure your care remains uninterrupted and to save you time, you can save your payment information and enroll in Autopay. This feature automates your billing process, so you can focus on your we...

To ensure your care remains uninterrupted and to save you time, you can save your payment information and enroll in Autopay. This feature automates your billing process, so you can focus on your we...

Adding your insurance to your Spring Health account is a simple way to ensure your care remains seamless once your sponsored sessions are completed. By keeping your information current, you allow u...

This article explains the different support tiers available at Inmar, how to access each level, and the process for escalating issues when necessary.Support Tiers:Tier 0 (Self-Service): Access to k...

This article outlines the steps for administrators to add new users to the Inmar One portal, assign appropriate roles, and grant product access.Steps to Add a New User:Log in as an AdministratorAcc...

This article helps users resolve common problems when scanning totes in the rxTransparent drug traceability system to ensure smooth pharmacy operations.Steps to Troubleshoot Tote Scanning Issues:Ve...

This article guides users through common login issues when accessing the Inmar One portal and provides step-by-step troubleshooting to regain access quickly.Steps to Resolve Login Issues:Verify Use...