Bob McMahon
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Activity overview
Latest activity by Bob McMahon-
Bob McMahon created an article,
Overview of Inmar Support Tiers and Escalation Process
This article explains the different support tiers available at Inmar, how to access each level, and the process for escalating issues when necessary.Support Tiers:Tier 0 (Self-Service): Access to k...
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Bob McMahon created an article,
How to Add a New User to Your Inmar One Account
This article outlines the steps for administrators to add new users to the Inmar One portal, assign appropriate roles, and grant product access.Steps to Add a New User:Log in as an AdministratorAcc...
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Bob McMahon created an article,
Troubleshooting Tote Scanning Issues in rxTransparent
This article helps users resolve common problems when scanning totes in the rxTransparent drug traceability system to ensure smooth pharmacy operations.Steps to Troubleshoot Tote Scanning Issues:Ve...
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Bob McMahon created an article,
How to Resolve Login Issues in Inmar One Portal
This article guides users through common login issues when accessing the Inmar One portal and provides step-by-step troubleshooting to regain access quickly.Steps to Resolve Login Issues:Verify Use...
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Bob McMahon created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Bob McMahon created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Bob McMahon created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Bob McMahon created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Bob McMahon created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...